Description

Summary

The Opportunity

Hyatt Hotels Corporation seeks an enthusiastic project coordinator to join our Procurement department. In this role, you will be collaborating closely with the broader finance and procurement teams, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

The Role

We are looking for a Purchasing Project Coordinator to support the Shared Service Center Finance, Finance Technology and Operational Procurement teams. This candidate will work with multiple functions within the finance and purchasing departments. The primary job duties will be supporting the operational purchasing property teams, including BirchStreet project support.

Position Responsibilities
• Monitor and manage BirchStreet-related inquiries submitted through the ServiceNow queue; provide timely and accurate responses to internal and external stakeholders.
• Investigate and resolve BirchStreet approval matrix errors, ensuring compliance with corporate policy and appropriate escalation where necessary.
• Coordinate BirchStreet system configurations for new hotel builds, including user setup, approval workflows, and catalog management.
• Support property transitions, including ownership changes, deflagging, or shifts to franchise management, by ensuring continuity and compliance in procurement systems.
• Collaborate with Procurement and Finance teams to assist in rollout of BirchStreet AP module in the Americas, including supplier onboarding, data clean-up, and configuration of approval matrixes.
• Liaise with hotel teams and corporate departments to gather requirements, document processes, and provide training for BirchStreet system enhancements or new feature deployments.
• Track project timelines and deliverables, ensuring assigned tasks related to system implementations and purchasing projects are completed on schedule.
• Analyze system usage and user feedback to identify recurring issues or opportunities for improvement and propose enhancements accordingly.
• Conduct testing and validation for new BirchStreet functionality, upgrades, or process changes prior to deployment.
• Provide cross-functional administrative support to the Operational Procurement team as needed, including reporting, data entry, and special projects.
• Create and maintain accurate documentation related to system setups, SOPs, user guides, and training materials to support ongoing learning and adoption.
• Conduct system training sessions training hotel users, collecting feedback, and helping ensure smooth adoption of new tools or modules.
• Evaluate other procurement or inventory systems when requested, providing feedback or comparison insights related to system functionality, user experience, and operational fit.

Qualifications

Qualifications

Hotel/Hospitality experience preferred
• Experience in organizing, tracking and reporting information, attention to detail is a must
• Has utilized Excel and Microsoft Suite in daily job functions
• Experience working in a team-oriented, collaborative environment.
• Strong interpersonal and oral communication skills.
• Highly self-motivated and directed.
• Proven analytical and problem-solving abilities.
• Strong customer service orientation.
• Ability to maintain pleasant working relationships.

Preferred Skills
• Microsoft Suite, Excel, PowerPoint, Word
• BirchStreet e-Procurement

Education

BS degree required and 2-year work experience.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.

The hourly rate for this position is $29.13 to $36.41. The final pay rate offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.