Description

Company Description

As the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We are on the lookout for a Senior Technical Product Manager - (Logistics, Optimization) to join our Logistics team to help us create a fast, reliable and transparent delivery experience. You will be building and evolving the core infrastructure that powers our global routing algorithm - delivering reliable, high-scale backend services to ensure millions of orders and riders get the most efficient routes every day. If you are a creative problem solver, who is hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin!

In our Logistics Team, you'll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.

The Optimization tribe as a whole owns the central piece of the Logistics architecture with a set of services responsible for finding the best rider for every order. We enable this by solving the Vehicle Routing Problem at scale as well as building tools for operations managers and of course in close collaboration with the rider app itself which drives the whole experience and provides transparency at all times.

• Own and define the long-term vision and strategy for several Tier 1 services at the core of the Optimization architecture. Expanding the horizon from "now and next" to a clear multi-quarter direction that is aligned with the company targets.
• Create and foster a domain-wide culture of clarity and alignment: ensure requirements are consistently gathered, and all stakeholders (tech, business, and regional) deeply understand the "why" behind your roadmap. Align upstream/downstream teams on shared goals, ensure follow-through of interconnected initiatives.
• Craft high-quality product specifications for complex, interconnected systems, and guide cross-functional teams to pragmatic, scalable solutions that fit into the broader Logistics platform.
• Use data as a strategic asset: influence KPI and target setting, guide squads to make data-driven decisions, and proactively identify opportunities to embed ML/DS enhancements into our routing workflows.
• Champion product delivery excellence: ensure work is sliced effectively, dependencies are anticipated and escalated early, timelines are aligned across multiple teams.
• Act as a senior sparring partner to Engineering: translate engineering concepts to business stakeholders, help shape system architecture decisions, and contribute past technical experience to solve new challenges.

Qualifications

• 7+ years of experience in Product Management, with a strong focus on technical, infrastructure, or platform-level products.
• Proven track record of defining and delivering large-scale, high-load distributed systems that are foundational for other services.
• Deep understanding of backend architectures, service dependencies, and routing/optimization systems in complex environments.
• Expert in using data, SQL, experimentation, and analytics to inform decisions, influence KPIs, and validate impact.
• Demonstrated ability to drive cross-team initiatives, negotiate trade-offs, and remove blockers across multiple engineering and business organizations.
• Strong communication skills: able to tailor complex concepts to diverse audiences and build trust with senior stakeholders.
• A proactive, ownership-driven mindset with a passion for raising product quality, evolving strategy, and coaching others.

Nice to have:

• Degree in Computer Science or related technical field.
• Experience working closely with Research / Data Science teams, especially on DS or ML-driven systems.
• Previous work in routing, logistics, or optimization-heavy problem spaces.

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you're in good shape, then we're in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we'll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
• Wondering what relocating to Berlin is like? In this article, we've put together 10 things you should know about moving to Berlin and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.
• Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

Ready to join our team?If you're excited to grow, collaborate and be part of the world's leading delivery platform, we'd love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience-just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.cominclude it in your application.

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.